Frequently Asked Questions

What is Indian Heritage World?
Indian Heritage World is an online shop that sells handcrafted items like mirrors, frames, and stoneware, showcasing the rich artistic heritage of India.


How can I place an order?
You can easily place an order by browsing our website and adding your desired items to the shopping cart. Then proceed to checkout and follow the instructions to complete your purchase.


What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.


Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping charges and delivery times may vary depending on your location.


How long does shipping take?
Shipping times vary based on the destination. Generally, it takes around 1-2 weeks for international orders to be delivered, and domestic orders within India take approximately 3-7 days.


What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please refer to our Returns and Refunds page for more details.


Can I track my order?
Yes, we provide order tracking for all our shipments. Once your order is dispatched, you will receive a tracking number via email that you can use to track the status of your package.


Are the items handmade?
Yes, all our items are meticulously handcrafted by skilled artisans, preserving traditional craftsmanship techniques.


How can I contact customer support?
You can reach our customer support team by emailing us at or by using the contact form on our website. We strive to respond to all inquiries promptly.


Are the prices inclusive of taxes?
Yes, our prices are inclusive of applicable taxes. However, customs duties and import taxes, if any, may apply for international orders and are the responsibility of the buyer.


Please note that these answers are meant to provide brief and simple explanations. For more detailed information, we encourage you to visit our website or contact our customer support.